![]() There are many factors, including the performance of your PC, that can affect overall speed. ▼ I'm getting 90 Mbps and my plan is 100 Mbps. Here are some troubleshooting steps you can perform: ▼ What should I do if I see slow speeds on my test? Using the Fidelity authorized speed test as a diagnostic tool can help you identify a possible connection issue. Many factors can contribute to slow connectivity. We suggest running the tool to assist in troubleshooting slow connectivity. In most cases, you will see reduced speeds when going across the internet to other speed test sites as compared to the results displayed for the Fidelity test.Ī speed test can be run at any time to view your current internet connection speed. Various other speed test sites measure the speed of service between your house and their servers, which could be located anywhere nationally. We also perform two tests on your internet connection, one to test your speed in your community and a second to test your speed across the internet. This tool assists our technicians with troubleshooting any service issues you may experience. ![]() The speed test offered by Fidelity is a diagnostic tool designed and built specifically for your Fidelity high-speed internet connection. ▼ Why should I use the Fidelity speed test instead of others available on the internet? Higher speeds result in a faster internet experience. This is important as every function performed on the internet requires information to be passed back and forth between your PC and the internet. Internet Connection Speed refers to how fast you can navigate the Internet and is typically shown in Mbps. This tool will show your current download and upload speeds – both within your community and across the internet.Ī speed test is a diagnostic tool that can be used to display your Internet connection speed. Higher values of jitter indicate that your internet connection isn’t stable.Does Fidelity offer an authorized speed test?įidelity offers an authorized speed test at. For a stable and good internet connection, jitter should be as low as possible. It expresses the fluctuations that occur in the ping value in milliseconds. Jitter explains the stability of your internet connection. A ping can be considered if its value ranges from 0-40 ms. The lower their ping is, the faster they will get the response from the server. The most important use of Ping is for online gamers who need a quick response from the servers when playing online. Unlike Download and Upload speeds where higher value is better, for Ping the lower value, the better it is. Ping is the response time of your internet connection that is measured in milliseconds. The third parameter that you will notice is Ping. ![]() The higher the value of upload speed, faster will be your data upload rate and it comes in handy when you are streaming or for backups in the cloud. Upload Speed means that how fast your internet can upload data to the Internet. Just like the download speed, the upload speed is also measured in Mbps. Upload Speed is the second basic value that you will get when you perform a speed test. Most of the times you will notice that the value download speed is higher than the upload speed it is because the internet connection that you get is asymmetrical. The higher your download, the faster your internet connection will be. It shows the actual, real-time download speed of the data to your device in Mbps. When you perform a speed test then the first that you will notice is the download speed. While you perform a speed test on our website, you will receive the following outputs:
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